Delete Your Account

At Zipp Drive, we respect your privacy and provide you with full control over your account. If you wish to delete your account and all associated data, you can do so at any time. This page explains how to delete your account and what happens when you do.

What Happens When You Delete Your Account?

When you delete your Zipp Drive account, the following actions will occur:

• Your account will be permanently deleted from our system.
• All your personal information, including name, email address, phone number, and profile data, will be permanently removed.
• Your booking history and transaction records will be deleted.
• You will no longer be able to access your account or any associated data.
• Any pending bookings or active services will be cancelled.
• You will not be able to use the same phone number or email address to create a new account immediately after deletion.

Important Information

Please note the following important points before deleting your account:

• Irreversible Action: Account deletion is permanent and cannot be undone. Once your account is deleted, you cannot recover any data or information.
• Pending Transactions: If you have any pending payments, refunds, or disputes, please resolve them before deleting your account. We may retain certain financial records as required by law.
• Legal Requirements: We may retain certain information as required by applicable laws, regulations, or legal processes, even after account deletion.
• Processing Time: Account deletion requests are typically processed within 7-14 business days. You will receive a confirmation email once your account has been deleted.

Data Retention

While we will delete most of your personal data upon account deletion, we may retain certain information for the following purposes:

• To comply with legal obligations, such as tax and accounting requirements.
• To resolve disputes, enforce our agreements, or protect our legal rights.
• To maintain security and prevent fraud.
• Aggregated or anonymized data that cannot be used to identify you.

Reactivation

If you change your mind after deleting your account, you will need to create a new account using a different email address or phone number. You cannot reactivate a deleted account.

Last Updated: This policy was last updated on . We reserve the right to update this page at any time. Please check this page periodically for changes.